Kristal can assist, on an exception basis, in tracing the status of funds while there are in SWIFT (i.e. In transit).
Clients and Kristal Channel Partners should familiarise themselves with SLAs pertaining to investments/redemptions/fund transfers timelines as these may vary depending on product/instrument.
The Onboarding is completed with Kristal within the next 24-48 hours of Business working days. It is the simple process where the client's KYC needs to be verified and the Investment account to be opened.
Empanelment of Kristal Partners is with - Kristal Advisors (SG) PTE. LTD., which is a Monetary Authority of Singapore (MAS) regulated entity.
An investment account will be opened for the client with Kristal, where Client can see all their cash and asset holdings.
Internationally, there is no De-mat/ Custody a/c opened in clientโs name. Investments are facilitated via the underlying brokers only.
The underlying brokers for Kristal are - Interactive Brokers and SAXO Bank
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